Coburg Osteopathic Clinic Blog


Coburg Osteopathy COVID_19 Update, April 11th

Saturday, April 11, 2020

Coburg Osteopathy – Corona Virus Update April 11th2020 

Well done everyone who is staying home and helping reduce the spread, it is working and we just need to keep at a little longer. As we have seen in other countries, if we don’t persevere, we may see a spike in cases which will defeat the very purpose of us staying home.  

TELEHEALTH APPOINTMENTS 

We are still offering Telehealth Phone or Video consults which you can book online from our website www.coburgosteo.com.au should you wish to connect with your practitioner.

WORKING FROM HOME 

With so many people working from home, we are able to offer ergonomic advice and help you set up your workspace correctly.  This can be done via a telehealth appointment.

HOME EXERCISE PROGRAMS  

Home exercise programs are also available, you can be walked through a program via zoom or telehealth with your practitioner.

EMERGENCY APPOINTMENTS

As of Wednesday the 15thApril, we will have limited emergency appointments available with an Osteopath Monday to Friday.  You can call the clinic on (03) 9354 2242 if you have an emergency.  

We ask that you DO NOT BOOK AN EMERGENCY APPOINTMENT if you have any of the following:

  1. If you have any flu like symptoms; cough, fever, sore throat, or shortness of breath

  2. If you have travelled to any country

  3. If you have been in contact with any person who has any of the above symptoms 

  4. If you have been in contact with a confirmed case of COVID -19

If you do have an emergency appointment we ask that you come alone to your appointment and avoid bringing children with you if possible.

CURRENT PROCEDURES

We are taking advice from the Commonwealth and State Departments of Health and acting on that advice.  Your health is very much our priority and we are implementing new stringent procedures to ensure the safety of our patients and staff. 

These include;

  1. Call us from your car when you arrive for your appointment.  Please wait in your car and you will be sent an sms when your practitioner is ready to see you.  This will comply with current government laws in place, allowing us to control the number of people in reception.

  2. There are minimal chairs in reception

  3. Please obey “Social distancing” stickers which are in place in reception 

  4. Appointments will be staggered to reduce the chance of crossing paths with other patients.

  5. Hand sanitisation or hand washing COMPULSORY upon entry

  6. Disposable gloves and masks are available and COMPULSORY for patients. Feel free to wear your own mask if you have one.

  7. Protective screens have been installed at reception 

  8. Your practitioners will be wearing a separate protective gown for each patient to reduce the chance of cross contamination and masks

  9. Card payment only NO Cash

  10. Linen removed from rooms, you may choose to not remove any clothing during your consultation.

  11. Aggressive cleaning in between patients to all surfaces

  12. Escalated hand washing and hygiene measures 

  13. Cancellation fees do not apply, if you feel unwell please CANCEL your appointment

Although these measures may seem extreme, we are deemed an essential service with the current government restrictions. Remember this is for EMERGENCY CASES ONLY at this stage.

If you had an appointment in the next few weeks you would have been contacted and your appointment rescheduled at this stage.  

FREE ZOOM CLASSES & ONLINE SELF HELP TIPS

Our free zoom classes have been really successful to date, find updates online via our Facebook page: Coburg Osteopathy or @coburgosteo on Instagram. 

We are also sharing various self help tips you can implement at home during this time via our social media platforms being facebook and Instagram. 

Thank you for your patience at this time, we will continue to keep you updated. 

Have a wonderful Easter Break, go easy on the chocolate…

Yours in Health,

The Coburg Osteopathy & Health Services Team